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Operations Team

System Support AdministratorRef: 2321

We are looking for an exceptional person to join our Operations Team. The team, which
includes finance, HR, administration and IT support, works closely with all our business areas
to support them in providing an excellent service to clients. The system support is integral to
our day-to-day activity and a key component in our busy working environment.

Your key responsibilities will be:

  • Supporting the office network, inc. LANs, WANs, on-premises AD
  • Supporting the cloud/remote network, inc. Azure AD, Intune, OneDrive, VPN gateways
  • Supporting on-premises Windows Hypervisor servers, printers, routers, switches and
  • Setting up and configure new devices, including Windows and Mac laptops
  • Liaising with our managed services partner on network and infrastructure issues, system upgrades and rollouts
  • Supporting network upgrades, software deployment, security updates and patches
  • Remaining current with best practice to maintain network and system security
  • Carrying out regular inventory and security audits to Cyber Essentials standard
  • Troubleshooting problems reported by users
  • Supporting colleagues in-person, by phone, and remotely
  • Coordinating with our remote IT Helpdesk support team
  • Making recommendations for future upgrades
  • Carrying out general IT admin, purchasing and liaising with suppliers.

Please see the job description PDF for required experience and further details.

Closing date 29th September 2023.

Please read the full job description here.

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