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Join our team

We are looking for talented, creative professionals to join our team. At Acteon, we are passionate about delivering truly outstanding communications and learning for our clients, as well as nurturing a happy work environment where our people flourish.

MedComms

Our MedComms team is passionate about pushing boundaries. We combine creative innovation with pragmatism to meet the needs of modern learners and trainers working in a highly regulated, global environment.

Medical Writer

We need a tenured medical writer who can:

  • challenge the norm and think creatively about learning content
  • achieve rigour in compliance, while creating inspiring solutions that defy the traditional
  • research efficiently and write medical content of the highest quality at a commercial pace.

Please read the full job description here.

Account Manager

We are looking for an experienced Account Manager who will:

  • deliver projects that achieve client objectives, on time and on budget
  • work efficiently, successfully managing multiple projects at once
  • show the responsiveness and agility that delivers a great client experience
  • confidently and clearly communicate and lead productive collaborations.

Please read the full job description here.

Digital

Our digital team offers stimulating and varied projects in a friendly, informal working culture. We are currently recruiting for two roles.

Client Support Engineer

Do you understand web technology and enjoy troubleshooting, developing, and supporting people with web technology?

We are looking for an exceptional person to join our client support team. We offer stimulating and varied projects in a friendly, informal environment, and a competitive salary.

You will:

  • Use your web skills to analyse and troubleshoot cutting edge websites and e-learning courses,
  • Develop a deep understanding of the important web interfaces that make e-learning possible,
  • Solve problems for customers, offering e-mail and telephone helpdesk support for our web-based products and e-learning content,
  • Support our internal team of consultants, developers and designers in the delivery of web communication and learning content for companies all over the world.

Please read the full job description here.

Client Services Manager

The Client Services Manager will work as a technical consultant with our clients, advising and supporting them in their use and development of learning management systems to reach their organisational goals. You will work daily with Acteon’s senior leaders, developers and technical support team to ensure our clients have everything they need to flourish.

Key responsibilities of this role will include:

  • developing positive, professional relationships with our clients
  • understanding client needs and requests and translating those into costed Statements of Work and functional specifications
  • providing high-level operational support to strategic clients
  • leading and developing our technical support help desk team (currently two people)
  • proactive communication with clients, keeping them informed of progress and involved
  • testing changes and new solutions
  • onboarding new clients, helping them configure the system to meet specific needs and providing initial training
  • using SQL to provide some first-line operational support for strategic clients.

Please read the full job description here.

To apply for any of these roles, please send us:

  1. A covering letter, explaining your suitability for the role.
    Please state where you saw this post advertised.
  2. Your CV.

Please send your application by post or by email to Nicola Bradnam: recruitment@acteoncommunication.com.